Shipping Policy

Processing Time

All Rosetique products are personalised and handcrafted to order. Please allow 3–5 working days for production before your order is dispatched.

Delivery Times

Once dispatched, delivery times are as follows:

Pretoria & Johannesburg: 1–2 working days

Major cities (Cape Town, Durban, Bloemfontein): 2–3 working days

Outlying & rural areas: 3–5 working days

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. We use reliable courier partners to ensure your order arrives safely.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via WhatsApp or email.

Local Pickup

Local pickup from our Pretoria studio is available by appointment. Please contact us to arrange.